T-Mobile is making two of its best deals unavailable to its own customers

Credit: Joe Maring / Android Authority TL;DR

• T-Mobile is restricting its Keep & Switch and Family Freedom deals from tomorrow.
• Existing voice customers will no longer be eligible for the offers when adding a new line.
• The change follows T-Mobile’s recent confirmation that some legacy plans are being retired.

T-Mobile customers have had a rough couple of weeks, and the carrier isn’t exactly changing the mood music with its latest move. After confirming that some legacy plans are being retired and migrated to newer options, T-Mobile is now restricting two of its long-running switcher deals so existing voice customers can no longer use them when adding a line.

As detailed by The Mobile Report, T-Mobile is changing the terms of its Keep & Switch and Family Freedom promos, starting tomorrow. The carrier’s own support pages (here and here) state that, as of July 9, both promos are “open only to brand-new customer accounts” and that existing accounts are not eligible.