​Microsoft has mounted a recognized challenge stopping Home windows 11 24H2 characteristic updates from being delivered through Home windows Server Replace Providers (WSUS) after putting in the April 2025 safety updates.
WSUS was launched as Software program Replace Providers (SUS) nearly twenty years in the past, and it’s designed to assist IT admins defer, approve, and schedule updates for Microsoft merchandise on giant enterprise networks from a single native replace server as a substitute of counting on endpoints to replace from Microsoft’s servers on their very own.
Redmond confirmed the Home windows 11 24H2 improve issues in late April following widespread experiences throughout on-line platforms, together with Reddit and its personal neighborhood web site.
As the corporate mentioned when it acknowledged this challenge, affected customers see Home windows Replace Service (wuauserv) errors with 0x80240069 codes when making an attempt to replace programs operating Home windows 11 23H2 or Home windows 11 22H2.
Fortunately, house customers are unlikely to expertise these replace issues since WSUS is designed for use solely in enterprise and enterprise environments.
“Gadgets which have put in the April Home windows month-to-month safety replace, launched April 8, 2025, or later (beginning with KB5055528) is likely to be unable to replace to Home windows 11 24H2 through Home windows Server Replace Providers (WSUS),” Microsoft mentioned final month in a Home windows launch well being replace.
“As a part of this challenge, the obtain of Home windows 11 24H2 doesn’t provoke or full. Home windows updates log can present error code 0x80240069, and additional logs may embrace textual content just like ‘Service wuauserv has unexpectedly stopped’.”
Repair obtainable through Recognized Problem Rollback
Whereas the repair isn’t but delivery to all prospects via Home windows Replace, Microsoft is now rolling it out robotically via Recognized Problem Rollback (KIR) to all enterprise-managed units.
To handle it on impacted Home windows enterprise-managed units, Home windows admins should set up this Recognized Problem Rollback Group Coverage on impacted endpoints operating Home windows 11 22H2 and 23H2.
To deploy the coverage, use the Group Coverage Editor to decide on the Home windows model you need to goal within the Native Pc Coverage or the Area coverage on the area controller, and restart the affected gadget(s) to use the group coverage setting.
Microsoft gives extra steering on deploying and configuring KIR Group Insurance policies on its documentation web site.
The corporate can be engaged on addressing what it described as a “latent code challenge” that’s inflicting some PCs to be upgraded to Home windows 11 regardless of Intune insurance policies designed to dam Home windows 11 upgrades.
This isn’t the primary occasion in current months the place Home windows programs have been upgraded with out prior discover. Microsoft acknowledged in November that some Home windows Server 2019 and Home windows Server 2022 units have been upgraded to Home windows Server 2025 with out consumer consent.
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