Microsoft is investigating an ongoing incident inflicting intermittent points for customers making an attempt to entry SharePoint On-line websites.
A part of the Microsoft 365 suite, SharePoint On-line is a cloud-based collaboration and doc administration platform that enables customers to create web sites, retailer and share paperwork, and collaborate on content material over the Web.
As the corporate introduced earlier as we speak in an incident alert revealed within the message middle, customers are seeing “One thing went unsuitable” errors when making an attempt to open SharePoint On-line websites.
Redmond first acknowledged this incident at 03:06 UTC, with the most recent replace revealed at 09:29, stating that Microsoft engineers are nonetheless investigating the basis trigger of those entry points.
“We have recognized a selected reoccurring authentication-related cookie current within the offered community hint logs which seems to be inflicting the noticed 503 errors,” Microsoft stated.
“We’re working to verify whether or not this part is inflicting impression, so we will start to develop a remediation plan. Influence is particular to some customers who’re positioned on or served via the affected infrastructure.”
Till an answer is out there and the problems are resolved, Microsoft stated that these affected might be able to work round these issues with the assistance of incognito mode, additionally identified to Microsoft Edge customers as InPrivate searching.
Whereas the corporate has but to reveal which areas are affected by this difficulty and its extent, Microsoft has tagged it as an incident, usually used to explain a important service difficulty that causes noticeable person impression.
Microsoft additionally mitigated a Microsoft 365 incident in April, which brought on SharePoint On-line customers to expertise delays or failures throughout searches, and one other one in June when customers opening SharePoint On-line or OneDrive-hosted recordsdata in File Explorer have been unable to autosave the recordsdata resulting from a buggy OneDrive sync shopper construct.
This week, the corporate additionally addressed a DNS misconfiguration that was inflicting one-time passcode (OTP) message supply failures in Trade On-line for some customers.
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