Erie Insurance coverage and Erie Indemnity Firm have disclosed {that a} weekend cyberattack is behind the latest enterprise disruptions and platform outages on its web site.
Erie Indemnity Firm is the administration firm for the Erie Insurance coverage Group, a property and casualty insurer with over 6 million energetic insurance policies. The corporate supplies auto, dwelling, life, and enterprise insurance coverage insurance policies by impartial brokers.
Since Saturday, June 7, Erie Insurance coverage has been affected by widespread outages and enterprise disruptions, with prospects unable to log into the shopper portal and reporting difficulties making claims or receiving paperwork from the corporate.
As we speak, Erie Indemnity Group filed a Type 8-Okay submitting with the U.S. Securities and Trade Fee, stating it detected “uncommon community exercise” on June 7, 2025.
In an analogous discover on the Erie Insurance coverage web site, the corporate says it activated its incident response protocol in response to the assault.
“On Saturday, June 7, Erie Insurance coverage’s Data Safety workforce recognized uncommon community exercise. We took rapid motion to reply to the state of affairs to safeguard our methods and knowledge,” reads a discover on Erie Insurance coverage’s web site.
“Since Saturday, we have now continued to take protecting motion for the safety of our methods.”
“We’re working with regulation enforcement and are conducting a complete forensic evaluation with the help of main cybersecurity consultants to achieve a full understanding of this occasion.”
When firms undergo a cyberattack, the same old response is to close down methods to forestall the assault’s unfold to different gadgets.
Sadly, this response additionally disrupts functions and web sites used to conduct enterprise, impacting prospects and enterprise companions. It might probably take days, if not weeks, to completely restore service after a large-scale cyberattack.
Erie Insurance coverage additionally warns that they won’t name or e-mail prospects to request funds throughout this outage.
“Throughout this outage, Erie Insurance coverage won’t name or e-mail prospects to request funds,” reads an alert on the high of the web page.
“As is greatest observe, don’t click on on any hyperlinks from unknown sources or present your private data by cellphone or e-mail.”
Erie says the incident’s full scope, nature, and influence are nonetheless being decided.
The corporate advised BleepingComputer that policyholders who must provoke a declare can contact their native agent or ERIE’s First Discover of Loss workforce at (800) 367-3743. Erie Insurance coverage additionally mentioned buyer care is offered at (800) 458-0811.
No data has been shared relating to whether or not it is a ransomware assault or if knowledge was stolen in the course of the breach.
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