Designing Financial Systems That Work for Everyone: Innovation, Inclusion, and Protection in the Face of Scams

Customer paying with mobile wallet at checkout desk in a local market Designing Financial Systems That Work for Everyone: Innovation, Inclusion, and Protection in the Face of Scams Ahead of the 12th annual Financial Inclusion Week (FIW), Nataša Goronja and Jayshree Venkatesan explore why protecting consumers from fraud and scams is critical to inclusive innovation, and why FIW 2026 will feature a dedicated track on the issue.

Their reflections highlight emerging technology-driven solutions alongside the need for stronger consumer protection and redress mechanisms.

AUTHORSNataša Goronja, Jayshree Venkatesan 29 Sep 2026 Topics Digital Transformation Financial Health Financial Inclusion Strategy Fraud and scams This year, Financial Inclusion Week will kick off on October 5 under the theme of Inclusive Innovation: Building Financial Systems That Work for Everyone.

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