As we conclude the inaugural Cisco Buyer Achievement Awards with our EMEA celebration—following the inspiring achievements we’ve witnessed throughout the Americas and APJC areas—we’re thrilled to acknowledge the distinctive innovators who’re driving transformation throughout the area.
Every single day, we witness our prospects doing extraordinary issues. You’re not merely deploying expertise; you’re reimagining industries, reworking buyer experiences, and creating significant influence that extends far past your organizations. The tales behind this yr’s winners exemplify the facility of innovation and remind us of the privilege we’ve got in supporting your success.
This yr’s EMEA winners characterize excellence in collaboration, innovation, and management. They’ve embraced advanced challenges, pursued bold objectives, and delivered exceptional outcomes that set new benchmarks of their industries. Their achievements reveal what’s potential when visionary organizations leverage expertise to drive actual enterprise outcomes.
To our nominees and finalists, we commend your dedication to innovation and excellence. To our winners, thanks to your partnership and for trusting Cisco as a part of your transformation journey. We invite you to hitch us in celebrating these excellent organizations and the individuals behind their success. 
AI-Readiness
Reist Telecom was honored with the AI Infrastructure Innovator Award! Reist Telecom remodeled its knowledge
heart by unifying digital machines and containers onto a single, scalable platform powered by Cisco UCS X-Sequence and Crimson Hat OpenShift. This modernization supplies the high-performance, safe basis essential to deploy agentic AI workloads and ship automated, future-ready companies to their prospects.
Congratulations to the finalists:
- Trivium Packaging
- Oman Knowledge Park
For his or her trailblazing efforts, Nestlé S.A. was acknowledged with the AI Operations Pioneer Award! Nestlé is enabling a transformative strategy to networking by way of the deployment of a brand new idea that maximizes the synergy between connectivity and AI. The SDWAN platform is utilized to make sure the digital resilience obligatory for the large-scale adoption of AI throughout the group. Moreover, Nestlé is introducing AI-powered automation to rework global community operations and improve effectivity by way of Cisco AI Canvas.

Egypt MCIT Utilized Innovation Middle was honored with the CX AI Trailblazer Award! Egypt’s MCIT partnered with Cisco CX to deploy the “Imhotep-AI” cluster, leveraging CX Superior Companies to navigate advanced HPC necessities and speed up nationwide AI analysis from months to days. This collaboration remodeled their infrastructure right into a scalable AI powerhouse, enabling over 200 use circumstances throughout crucial sectors like well being and schooling.
Congratulations to the finalists:
- Banque Misr S.A.E.
- Informationstechnikzentrum Bund (ITZBund)
Future-Proofed Workplaces
Crédit Agricole acquired the Hybrid Work Hero Award! Crédit Agricole revolutionized its office by deploying 5,000 Cisco video endpoints and Cloud Calling for 100,000 customers, guaranteeing a seamless, high-quality hybrid expertise throughout all international subsidiaries. This large digital transformation prioritizes immersive collaboration and sustainability, using superior monitoring to offer a constant “white glove” expertise for each worker.
Congratulations to the finalists:
- Nationwide Belief
- Haufe Group
- Tripadvisor
- BBVA

Universitätsmedizin Frankfurt (College Hospital Frankfurt) was named the Modernized Infrastructure Maestro Award winner! College Hospital Frankfurt remodeled its healthcare supply by deploying a resilient, 24/7 Cisco community infrastructure that integrates real-time affected person and asset monitoring by way of Cisco Areas. This modernization supplies a scalable basis for digital innovation, considerably enhancing operational effectivity and affected person care visibility.
Congratulations to the finalists:
- Mitchells & Butlers
- Milton Keynes College Hospital
- SATORP
- Mercy Ships
The CX-Powered Office Innovator Award was awarded to Driver and Automobile Licensing Company (DVLA)! Managing million’s driver and automobile data, DVLA partnered with Cisco CX to construct a resilient, unified platform that improved Imply Time To Decision considerably. This modernization ensures an enormous improve in uptime whereas offering the crucial technical upskilling wanted for his or her workforce to thrive in a multi-architecture setting.
Congratulations to the finalists:
- The American College in Cairo
- PHILIPS
- Training Authority NI
- CEER Motors
Digital Resilience
stc took house the Cybersecurity Defender Award! stc partnered with Cisco to implement a future-ready, intelligence-driven safety structure that safeguards Saudi Arabia’s crucial digital infrastructure and Imaginative and prescient 2030 ambitions. This transformation, leveraging an built-in suite of Cisco and Splunk options, elevated their CMMI maturity rating to three.8 whereas delivering a 95% enchancment in detection time and lowering response occasions by over 87%.
Congratulations to the finalists:
- Menarini Group
- Nova Digital
- Universitätsklinikum Tübingen (College Hospital Tübingen)
- Telecommunications and Digital Authorities Regulatory Authority (TDRA)

Nestlé S.A. acquired the Assurance Avenger Award! Nestlé leveraged Cisco ThousandEyes and SD-WAN to achieve real-time, end-to-end visibility into web and cloud paths, drastically lowering latency and community disruptions. This proactive strategy to assurance achieved 99.97% availability, guaranteeing seamless utility efficiency and dependable connectivity throughout their international operations.
Congratulations to the finalists:
- Driver and Automobile Licensing Company (DVLA)
- Helsana Insurance coverage Firm Ltd
- Nationwide Grid plc
- NatWest Group

Specsavers Optical Group Ltd was honored with the Observability Visionary Award! By consolidating over 20 disparate instruments right into a unified observability platform, Specsavers remodeled their international enlargement technique. This standardized, automated strategy ensures seamless digital resilience for 50 million prospects whereaspermitting the enterprise to scale into new markets with unprecedented pace and reliability.
Congratulations to the finalists:
- HSBC
- Banque Misr S.A.E.
The CX Resilience Ranger Award went to Lloyds Banking Group plc! Lloyds Banking Group achieved digital resilience by migrating its advanced operational intelligence platform to Splunk Cloud, using CX companies to unify stakeholders and modernize its infrastructure. This strategic partnership has empowered over 2,500 totally different customers to drive proactive danger administration and keep high-performance analytics throughout their monetary operations since go-live.
Congratulations to the finalists:
- BBVA
- The American College in Cairo
- INTESA SANPAOLO SpA
Sustainability Changemaker

The Sustainability Changemaker Award was offered to Nationwide Belief! As Europe’s main conservation charity, the Nationwide Belief UK leverages the Webex Suite to unify its cell workforce throughout 500 historic websites and landscapes. The adoption of Webex Calling has optimized their digital infrastructure, lowering power consumption to simply 12.5k kWh to satisfy crucial sustainability objectives. These progressive collaboration instruments enhance operational effectivity whereas selling inclusivity by way of AI-powered captions and noise-canceling expertise.
Congratulations to the finalists:
- Arelion
- Colt
- Bouygeus Telecom
- Tripadvisor
- Crédit Agricole
CX Buyer Hero of the Yr

Of the 2 people to win awards, Giorgio Roberto, from INTESA SANPAOLO SpA, was acknowledged with the prestigious CX Buyer Hero of the Yr Award! Giorgio has demonstrated visionary management at Intesa Sanpaolo by driving automation initiatives and leveraging Cisco Buyer Expertise companies to attain important technological and operational developments. His strategic concentrate on innovation and effectivity is clear in initiatives like Companies as Code adoption and energetic participation in AI-Ops workshops.
Congratulations to the finalists:
- Christian Fertig – Deutsche Financial institution
- Sebastian Lehminger – Aumovio
- Carlo Lattante – Mediaset
- Frank Liney – Nationwide Rail
- Alejandra Jaimes Jiminez – PHILIPS
Cisco Insider of the Yr

To shut out the awards, Marco Hirschmann, from 2Ring / Hirschmann CX Consultancy, was celebrated because the Cisco Insider of the Yr! Marco is a powerhouse throughout the Cisco Insider neighborhood, actively contributing throughout the Advocacy, Champions, and Consumer Group tracks by way of deep-dive tutorials, discussion board troubleshooting, and knowledgeable mentorship. By main webinars on API automation and sharing real-world insights at international occasions like Cisco Reside and WebexOne, he has considerably raised the technical bar for contact heart professionals throughout EMEA.
Congratulations to the finalists:
- Julian Bendix – NTS Netzwerk Telekom Service AG
- Gert-Jan de Boer – aaZoo B.V.
- Orkun Kenber – NXP Semiconductors
- Zoë Rose – Canon Europa N.V.
To all our EMEA winners and finalists: thanks to your partnership, your belief, and your dedication to pushing the boundaries of what expertise can obtain. Your success evokes us, and we’re honored to assist you in your innovation journey.
As we have a good time these exceptional achievements, we’re already wanting ahead to what’s subsequent. The Cisco Buyer Achievement Awards will kick-off as soon as once more at Cisco Reside 2026 Las Vegas, the place we’ll come collectively to acknowledge the subsequent wave of innovation and excellence. We can’t wait to see what our prospects will accomplish within the yr forward and to have a good time your continued success.
Right here’s to the facility of partnership, the spirit of innovation, and the unbelievable achievements but to come back!