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Wednesday, October 8, 2025

New enhancements to the Sophos AI Assistant – Sophos Information


We’re happy to announce new options to the Sophos AI Assistant, which places simpler case triage and investigation, MDR-grade experience, guided workflows, and real-time menace searching immediately within the palms of each Sophos XDR and MDR buyer.

What’s the Sophos AI Assistant?

The Sophos AI Assistant is an built-in function in Sophos Central that makes use of giant language fashions (LLMs) and pure language understanding to allow all customers — from IT generalists to skilled SOC analysts — to question safety telemetry, enrich investigations, and take investigative actions with no need to put in writing SQL-like queries.

It isn’t simply one other AI instrument — it’s experience from the group behind the world’s main Managed Detection and Response service, distilled into an clever agent. The AI Assistant is included for all Sophos XDR and MDR prospects at no extra cost.

With this launch, the Sophos AI Assistant has been enhanced to assist two key roles:

  • Safety Analyst – Targeted on case investigation and triage.
  • Menace Hunter – Targeted on proactive, exploratory investigations throughout the atmosphere.

Getting began with the AI Assistant

Key capabilities on this launch

  1. Up to date navigation in Sophos Central

The Sophos AI Assistant is now accessible from a brand new “AI” menu within the Sophos Central Admin console. This replace displays the growing significance of AI-powered instruments in analyst workflows and ensures simpler entry to AI-driven insights and actions—whether or not you’re responding to alerts, investigating incidents, or proactively searching threats.

  1. New Safety Analyst and Menace Hunter assistants

Assistant Page - 2025This launch introduces a brand new AI assistant:

  • Safety Analyst assistant: Designed for triage, case administration, and investigation duties.
  • Menace Looking assistant: Provides assist for proactive searching workflows, permitting analysts to discover telemetry, craft queries, and examine suspicious conduct throughout the property.

Collectively, these new context conscious assistants unify reactive and proactive capabilities underneath a single, AI-powered interface.

  1. Contextual workflows primarily based on analyst function

The AI Assistant now pulls in context primarily based on the perform an analyst is performing:

  • Safety Analysts obtain case-aware prompts, enrichment assist, and streamlined investigation flows.
  • Menace Hunters are supplied with superior search ideas, guided telemetry pivots, and customized immediate templates.

Whether or not you’re summarizing case findings or exploring detection anomalies, the AI Assistant ensures a seamless and role-aligned expertise.

  1. Good immediate starters and in-workflow help

To cut back onboarding friction and enhance usability, Sophos has launched clever immediate ideas tailor-made to frequent SOC actions. From gadget evaluation to development opinions, the AI Assistant helps you body efficient queries and make knowledgeable choices—with no need deep familiarity with question languages or telemetry schemas.

Use instances in motion

  • Alert triage: Shortly summarize the context and associated detections
  • Investigation: Hint lateral motion utilizing command-line knowledge or person conduct
  • Menace searching: Seek for PowerShell execution anomalies over time
  • Enrichment: Carry out dwell lookups on hashes, IPs, or domains

You’ll be able to even add AI Assistant outputs immediately into your case notebooks, making certain that your insights and steps are preserved for auditing or handover.

Sophos Central Documentation – AI Assistant Use Circumstances

The right way to write efficient prompts

We’ve revealed a brand new greatest practices information for writing efficient AI prompts. This information helps you body questions extra clearly and exactly to make sure high-quality outcomes from the AI Assistant.

Ideas embody:

  • Be particular: Embody gadget names, time ranges, or detection sorts
  • Give context: Tie the immediate to a case or alert when attainable
  • Outline format: Ask for lists, tables, or summaries if wanted

The right way to craft efficient prompts

Able to strive it?

Log in to Sophos Central right this moment and begin working along with your new AI teammate.

AI Assistant documentation and coaching assets

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