You’d suppose “turning it on and off once more” can be the answer to a pc glitch. However for hundreds of Home windows customers proper now, the “off” half isn’t taking place.
Microsoft has confirmed {that a} persistent bug that stops PCs from shutting down or hibernating has unfold to Home windows 10. As a substitute of powering down, affected machines are merely pulling all-nighters, rebooting themselves the second a consumer tries to click on “Shut down.”
The problem first arose following the Jan. 13 safety replace (KB5073455). Whereas Microsoft initially hoped the issue was restricted to particular variations of Home windows 11, the corporate’s official Well being Dashboard now lists a a lot wider vary of victims.
The bug is tied to a safety function referred to as System Guard Safe Launch, which is designed to guard your PC’s “handshake” with its {hardware} throughout startup.
“After putting in Home windows updates launched on or after January 13, 2026 (KB5073724), some Safe Launch-capable PCs with Digital Safe Mode (VSM) enabled are unable to close down or enter hibernation. As a substitute, the machine restarts,” in keeping with the corporate.
Who’s below hearth?
In case you’re working a regular house PC with an AMD or ARM64 processor, you may breathe a sigh of reduction. Microsoft says these techniques are unaffected. Nonetheless, for enterprise customers and people on Intel-based {hardware}, the checklist of affected platforms is rising:
- Home windows 11, model 23H2
- Home windows 10, model 22H2
- Home windows 10 Enterprise LTSC (2019 and 2021 variations)
That is notably stingy for Home windows 10 customers. Whereas the OS technically reached “finish of help” for shoppers in late 2025, many companies and people are paying for Prolonged Safety Updates (ESU).
A partial repair and a persistent drawback
Microsoft did try to deal with this. It launched emergency out-of-band updates, similar to KB5077797, to repair the shutdown difficulty on techniques with Safe Launch. For a second, it appeared resolved.
Nonetheless, the positive print reveals a lingering headache. These emergency patches don’t totally cowl PCs that even have “Digital Safe Mode” (VSM) enabled. For these machines, the bug persists.
Microsoft’s present recommendation is solely to attend. The help web page states: “We plan to launch an answer in a future Home windows replace. We are going to present extra data when it’s accessible.”
For customers caught in limbo, there’s a handbook workaround. You possibly can pressure a shutdown by opening the Command Immediate and typing: “shutdown /s /t 0”.
It’s not elegant, but it surely will get the job completed.
As Microsoft pushes tougher into AI integration, core OS stability appears to be taking a backseat, and customers are noticing. In response to mounting criticism over botched updates and stability points, Home windows boss Pavan Davuluri not too long ago issued an announcement promising that Microsoft plans to concentrate on ache factors like efficiency and stability in 2026.
Additionally learn: Microsoft’s 2026 product plans provide a clearer view of what the corporate is prioritising subsequent.
