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Monday, July 28, 2025

Buyer Expertise is Able to Interact at Cisco Dwell


Cisco Dwell is sort of right here! Get able to catch the wave with Cisco Buyer Expertise (CX) in San Diego, June 8-12. CX is seamlessly woven all through the Cisco Showcase, making it simpler than ever to see how Buyer Expertise helps you drive success.

We’re prepared that will help you with three key outcomes within the AI period: Powering AI-ready information facilities, Future-proofed workplaces and digital resilience. We even have a devoted CX area within the Cisco Showcase centered on AI-powered help and our complete providers portfolio. From our partaking Middle Stage session to our Product Resolution Overview (PSO) classes, Lightning Talks, and extra, CX can have a vibrant presence throughout Cisco Dwell, and our group can present you the way we speed up your success at each step of your Cisco expertise journey.

Mark your calendar and be a part of us in San Diego beginning June 8. Let’s create the long run together-faster, smarter, and extra linked than ever. Come learn the way Cisco Buyer Expertise is your final accomplice in remodeling expertise into measurable worth. Take a look at the main points on our presence this yr at Cisco Dwell!

CX Periods

On Wednesday, June 11, Liz Centoni, EVP and Chief Buyer Expertise Officer joins Chuck Robbins and Jeetu Patel for the Cisco Dwell Keynote: Innovation in Motion. By harnessing the facility of AI, we are able to drive development and construct a greater world. Be a part of Cisco’s expertise leaders as they focus on innovation within the AI period with a deal with buyer expertise, use instances, and the way Cisco is right here that will help you and your group navigate all of it.

Our Middle Stage session, Accelerating Modernization and Execution Methods for AI explores how AI may be built-in into what you are promoting technique and deliverables, guaranteeing alignment with core targets whereas sustaining safety, scalability, and effectivity. With many enterprises transitioning from piloting to operationalizing AI, the push to modernizing their safe IT infrastructure to help AI initiatives and different superior applied sciences has accelerated.

Carlos Pereira, Cisco Fellow and Chief Architect, CX, will focus on tips on how to establish impactful use instances and effectively design and develop AI options via experimentation, validation and deployment. Eric Knipp, Senior Vice President, CX Americas, will spotlight the significance of strategic partnerships and insurance policies to safe your AI infrastructure and safeguard mental property. Collectively, they current a sensible method to AI adoption, enhancing current enterprise features and leveraging distinctive insights to drive development and effectivity via knowledgeable and strategic AI integration. It’s a session you gained’t need to miss.

Along with our Middle Stage session, Cisco Buyer Expertise can have six product and technique overview classes.  These embrace:

  • Expertise easy technical help with Cisco’s AI enhanced TAC – PSOCX-1018 (Speaker: Bhaskar Jayakrishnan, SVP CX Engineering, Cisco)
  • Infrastructure as Code with AI: The muse for AI Ops – PSOCX-1020 (Audio system: Jesse Reed, VP, CX Product Administration, Cisco and Michael Kaemper, CTO, CX EMEA, Cisco)
  • Your AI adoption journey: Speed up and maximize Al worth – PSOCX-1019 (Audio system: Jack Hampson, Sr Director AI CX, Cisco and Carlos Pereira, Fellow & Chief Architect, Cisco)
  • Maximizing the worth of your Cisco options with customized expertise adoption plans – PSOCX-1021 (Speaker: Josh Suhr, Principal Architect, Cisco)
  • Enhancing Digital Resilience with AI-driven visibility and insights – PSOCX-1023 (Audio system: Maddie Speakman, Cisco and Jason Coleman, Technical Chief, Buyer Supply, Cisco)
  • Unleashing AI for cognitive safety operations – PSOCX-1022 (Audio system: Suresh Chaurasiya, Buyer Expertise Product Supervisor, Cisco and Jasjeet Singh, Director, CX Product Administration, Cisco)

Cisco Buyer Expertise will maintain 5 Lightning Talks over 4 days, with subjects together with:

  • Modernize and optimize your information facilities for AI workloads with Cisco providers – WOSCX-1023 (Speaker: Ankita Pant, Chief, Buyer Expertise Product Administration, Cisco)
  • Optimize workplaces with Cisco providers to rework collaboration, connectivity, and safety – WOSCX-1019 (Audio system: Kalpesh Patil, Principal Architect, Cisco and Chady Saad, Product Administration Architect, Cisco)
  • Scale back complexity, acquire visibility, and enhance safety with Cisco providers for digital resilience – WOSCX-1018 (Audio system: Jay Kuhn, Principal Architect – CX Product Administration, Cisco and Conrad Clark, CX Product Supervisor, Cisco)
  • Allow future-ready ops and pace supplier community transformation with Cisco providers – WOSCX-1013 (Audio system: Ashritha Ganapathy, CX Product Administration, Options Architect, Cisco and Jiming Shen, Principal Architect, Cisco)
  • Past Break-Repair: AI-Powered Assist for Dependable, Resilient, and Safe Operations – WOSCX-1022 (Audio system: Nik Kale, Principal Engineer, Cisco and Foster Lipkey, Principal Engineer, Cisco)

Catch considered one of our classes when you’re in San Diego for Cisco Dwell. Make sure you look within the Cisco Dwell Session Catalog so as to add them to your agenda.

Cisco Buyer Expertise is built-in throughout Cisco Dwell

All through the Cisco Showcase you will see us in discussions with clients round digital resilience, future-proofed workplaces, AI-ready information heart, safe world connectivity and extra. There’s a devoted CX zone within the Cisco Showcase as effectively the place we’ll be speaking about fashionable AI-powered help and buyer success. We’re even accessible within the DevNet zone to speak about infrastructure as code for networks. You possibly can actually get into deep technical conversations with us on the demo kiosks, or you’ll be able to meet with considered one of our subject-matter specialists (SMEs) whereas at Cisco Dwell by reaching out to us to schedule a gathering.

Technical Help Middle – Onsite

The Cisco Buyer Expertise Technical Help Middle (TAC) can be onsite as effectively. Meet with Cisco specialists from TAC and benefit from this distinctive alternative to be walked via customized methods and options to take again to your group. There can be 42 stations within the TAC Sales space space masking 29 unique applied sciences.

CX Surf’s Up

What’s San Diego with no little browsing? When you’re attending Cisco Dwell, come catch a wave on the CX Surf’s Up Problem digital surfboard!

Cisco Dwell attendees can expertise the fun of using the waves with out ever leaving the World of Options. This distinctive surf simulator incorporates a dynamic shifting surfboard paired with a fascinating display that mirrors the feeling of using the ocean’s waves.

Are you able to trip the digital surf with out wiping out? Will you be the browsing legend of Cisco Dwell? Take a look at the CX Surf’s Up Problem positioned by the CX Connections Lounge within the World of Options. Bear in mind to have your badge scanned and full the “Submit your Surf’s Up Problem Picture” process within the CX Huge Wave Sweepstakes for double entries into the sweepstakes.

CX Huge Wave Sweepstakes

Don’t neglect to take part within the CX Huge Wave Sweepstakes for an opportunity to win a gaming and browsing themed prize package deal (worth of $3200.) The CX Huge Wave Sweepstakes guides you thru every little thing CX has on faucet at Cisco Dwell. Full CX Huge Wave sweepstakes duties by attending our PSO classes, attending our CX Lightning Talks within the Cisco Showcase, visiting CX demos within the Cisco Showcase, posting your CX Surf’s Up picture on social media, finishing a survey, and extra.

Each process you full mechanically enters you into the sweepstakes. All CX Huge Wave Sweepstakes duties may be accessed via the Cisco Dwell app underneath Cisco Problem. Deadline to enter is Thursday, June twelfth at 11:00 AM. The drawing can be held within the Middle Stage theater on Thursday, June twelfth at 12:00 PM, and the winner should be current to say the prize.

Assume Quick: Cisco Trivia Problem

Be a part of us within the Middle Stage Theater for reside trivia on Monday, Tuesday and Wednesday at 2:30 PM. Questions are primarily based on Cisco demos/displays within the Cisco Showcase, Cisco product & providers info, Cisco info, and enjoyable info about San Diego. Compete with different Cisco Dwell attendees for an opportunity to win a Yeti cooler!

Cisco Buyer Achievement Awards

For the primary time, our long-running CX Buyer Hero of the Yr awards are actually a part of the general Cisco Buyer Achievement Awards program.

We like to rejoice buyer successes and seeing all the good belongings you do together with your expertise investments is inspiring.

Our CX Buyer Hero of the Yr award honors the shopper with the strongest outcomes from Cisco Buyer Expertise, together with these in AI-Prepared Information Facilities, Future-Proofed Workplaces, and Digital Resilience.

Winners can be introduced on Wednesday, June11 at 3:00 PM within the World of Options. Mark your calendars and swing by to rejoice with us.

We’ve a lot beneficial info to share with you this yr at Cisco Dwell. I hope you’re wanting ahead to it. I do know our complete CX group is!

Within the meantime, be at liberty to go away me a remark or a query beneath, and keep tuned for more information coming your means.

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