Verizon has begun sending textual content messages with directions on find out how to redeem a $20 account credit score for final week’s nationwide wi-fi outage.
The message states that the $20 credit score is meant to cowl a number of days of service and apologizes for the outage.
“Valued Verizon Buyer – We allow you to down this week. For that we’re really sorry. We want to lengthen you a $20 account credit score that may be simply redeemed by way of the hyperlink beneath,” reads the Verizon textual content message.
“On common, this covers a number of days of service. This credit score is not meant to make up for what occurred. However it’s a manner of acknowledging your time and exhibiting that this issues to us.”
The textual content message additionally tells clients who’re nonetheless experiencing connectivity points to restart their gadgets and features a hyperlink to entry the credit score.
To use the credit score, clients should full the next steps:
- Log in to their Verizon.com account.
- Click on the “Take motion” button underneath “Cellular”, which ought to show a pink notification indicator.
- Click on the “Redeem Now” button to use the credit score to your account.
Supply: JayT
Verizon is issuing one $20 credit score per account, whatever the variety of strains related to the account. Prospects say the textual content message is being despatched solely to the first account holder’s telephone quantity.
The outage occurred on January 14, when Verizon clients throughout the USA reported lack of mobile service round 12 PM ET. Lots of the affected customers had their telephones caught in SOS mode throughout the outage, stopping regular voice calls and knowledge entry.
Verizon acknowledged the incident and mentioned engineers had been working to determine and resolve the problem. At 10:20 PM ET that evening, the corporate confirmed the outage had been resolved and suggested clients to restart their gadgets to reconnect to the community.
Verizon beforehand mentioned the outage was attributable to a software program problem and said that there is no such thing as a indication it was the results of a cybersecurity incident.
Nevertheless, the corporate has not supplied additional technical particulars or defined what techniques had been affected.
As MCP (Mannequin Context Protocol) turns into the usual for connecting LLMs to instruments and knowledge, safety groups are shifting quick to maintain these new companies secure.
This free cheat sheet outlines 7 finest practices you can begin utilizing at the moment.
