Freedom Cell, the fourth-largest wi-fi provider in Canada, has disclosed a knowledge breach after attackers hacked into its buyer account administration platform and stole the private data of an undisclosed variety of prospects.
Based in 2008 as Wind Cell by telecommunications supplier Globalive, Freedom has over 2,2 million subscribers and now says it offers protection to 99% of Canadians.
Vidéotron, a subsidiary of Canadian telecommunications firm Québecor, acquired Freedom in 2023, creating the nation’s fourth main wi-fi provider with greater than 3.5 million cell prospects and almost 7,500 workers.
In a knowledge breach notification revealed right now, Freedom stated it detected a breach of its buyer account administration platform on October 23.
“Our investigation revealed {that a} third celebration used the account of a subcontractor to realize entry to the private data of a restricted variety of our prospects,” Freedom acknowledged.
“We shortly recognized the incident and applied corrective measures and safety enhancements, together with blocking the suspicious accounts and corresponding IP addresses.”
The private and make contact with data uncovered within the incident consists of first and final names, house addresses, dates of delivery, house and/or mobile phone numbers, and Freedom Cell account numbers.
Though it discovered no proof that the compromised knowledge has been misused because the breach, the wi-fi provider suggested affected prospects to be suspicious of sudden messages requesting their private data or directing them to a web site to supply it.
Freedom additionally recommends not clicking hyperlinks or downloading attachments from emails or texts that appear suspicious and commonly checking their accounts for uncommon exercise.
A Freedom Cell spokesperson did not reply to a request for remark when BleepingComputer reached out earlier right now for extra particulars on the information breach, together with what number of prospects have been affected, if the attackers additionally breached its inner community, and whether or not the provider acquired a ransom demand after the incident.
In Might 2019, Freedom Cell confirmed one other knowledge breach after a third-party vendor uncovered an unsecured buyer help database on-line, which contained the information of roughly 15,000 prospects.
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