​Microsoft is searching for additional data from clients who reported failure and information corruption points affecting their solid-state drives (SSDs) and arduous disk drives (HDDs) after putting in the August 2025 safety replace.
Microsoft instructed BleepingComputer on Wednesday that it’s conscious of studies that putting in the KB5063878 safety replace is inflicting SSD and HDD information corruption and failure points.
In a service alert seen by BleepingComputer, the corporate added that it could not reproduce the difficulty on up-to-date Home windows 11 24H2 techniques and is now making an attempt to gather person studies with extra data from these affected.
“We’re actively working with our storage gadget companions to attempt to reproduce the difficulty. On the time of this publication, neither inner testing nor telemetry have recognized a rise in disk failure or file corruption,” the corporate stated.
“As well as, Microsoft buyer assist groups have not obtained studies of consumers experiencing this subject. If you’re experiencing this subject, please contact Assist for Enterprise or use the Suggestions Hub to file a report.
The corporate can be investigating if this subject is Microsoft’s fault and has promised to supply an replace when extra particulars can be found.
Reportedly impacts a number of SSD and HDD fashions
This subject was first reported final week by a Japanese PC builder who noticed SSDs disappear from the OS throughout heavy write operations (like writing massive recordsdata or many recordsdata without delay) to drives that had been over 60% full on gadgets with the KB5062660 preview replace or this month’s Home windows 11 24H2 safety replace put in.
Different customers have encountered the identical subject on techniques with Corsair Drive MP600, Maxio SSD, SanDisk Excessive Professional, Kioxia Exceria Plus G4, Kioxia M.2, and numerous different drives with Phison and InnoGrit controllers.
A spokesperson for NAND controller maker Phison additionally shared a press release with BleepingComputer on Wednesday, saying that the corporate is “working with Microsoft to resolve the difficulty.”
“Phison has not too long ago been made conscious of the industry-wide results of the ‘KB5063878’ and ‘KB5062660’ updates on Home windows 11 that doubtlessly impacted a number of storage gadgets, together with some supported by Phison,” a Phison spokesperson instructed BleepingComputer.
“We perceive the disruption this may occasionally have brought on and promptly engaged {industry} stakeholders. [..] Presently, the controllers which will have been affected are below assessment and we’re working with companions.”
Till the difficulty is addressed, Home windows customers ought to keep away from writing massive recordsdata (tens of gigabytes) and extract massive compressed recordsdata with many objects (e.g., 200 recordsdata of 200 MB every) in a number of steps fairly than abruptly.
46% of environments had passwords cracked, almost doubling from 25% final 12 months.
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