Cisco has disclosed that cybercriminals stole the essential profile info of customers registered on Cisco.com following a voice phishing (vishing) assault that focused an organization consultant.
After changing into conscious of the incident on July twenty fourth, the networking gear big found that the attacker tricked an worker and gained entry to a third-party cloud-based Buyer Relationship Administration (CRM) system utilized by Cisco.
This allowed the risk actor to steal the non-public and person info of people with Cisco.com person accounts, together with names, group names, addresses, Cisco-assigned person IDs, electronic mail addresses, cellphone numbers, and account metadata reminiscent of creation dates.
Nevertheless, the corporate mentioned that the attacker did not get hold of “organizational prospects’ confidential or proprietary info, or any passwords or different sorts of delicate info.” Cisco added that the incident did not impression its services or products, and no different Cisco CRM system situations have been affected.
“Upon studying of the incident, the actor’s entry to that CRM system occasion was instantly terminated and Cisco commenced an investigation. Cisco has engaged with information safety authorities and notified affected customers the place required by legislation,” the corporate mentioned.
“We’re implementing additional safety measures to mitigate the danger of comparable incidents occurring sooner or later, together with re-educating personnel on easy methods to determine and shield in opposition to potential vishing assaults.”
Cisco has but to reveal what number of people had their private and person account info stolen within the incident, and whether or not the attackers requested a ransom in alternate for not leaking the stolen information on-line.
Salesforce CRM information breaches
Though not but confirmed by the corporate, that is probably a part of an ongoing wave of Salesforce information theft assaults utilizing vishing and social engineering methods which have been linked to the ShinyHunters extortion group.
Different high-profile firms have been impacted by Salesforce information breaches in current weeks, together with Adidas, Qantas, Allianz Life, LVMH manufacturers Louis Vuitton, Dior, and Tiffany & Co., in addition to style big Chanel.
A Cisco spokesperson was not instantly out there when contacted by BleepingComputer to share extra particulars on the variety of affected people and to substantiate the information was stolen from a compromised Salesforce occasion.
In October, Cisco additionally needed to take its public DevHub portal offline after a risk actor often known as IntelBroker leaked “private” information on the BreachForums hacking discussion board.
One month later, the corporate confirmed that the risk actor downloaded the recordsdata from a misconfigured public-facing DevHub portal, together with some belonging to CX Skilled Companies prospects.
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