This publish is a part of a collection sponsored by EZLynx.
With regards to working a profitable company, selecting the best administration system is an enormous choice—however it’s simply step one. The actual return on funding comes from utilizing that system to its fullest: unlocking the instruments, automations, and workflows that assist your company function smarter, serve shoppers higher, and develop quicker.
We’ve all felt the frustration of getting caught mid-task—attempting to troubleshoot a characteristic or be taught one thing new, solely to waste useful time scouring the web for solutions. Whether or not it’s digging by assist boards, leaping between YouTube tutorials, or ready for help groups to answer, it may well really feel like extra time is spent looking than fixing.
That’s precisely why EZLynx created the Product Help Software. Part of EZLynx Digital Assistant (EVA), this characteristic provides your crew immediate, easy-to-understand solutions to EZLynx-related questions. Whether or not you’re establishing a brand new automation or exploring customise shopper communication templates, Product Help empowers your crew to work extra effectively and begin realizing the complete worth of the EZLynx suite—proper from day one.
Attending to Know EVA: Product Help
EVA’s Product Help Software is your built-in information to the whole lot EZLynx. Whether or not you’re attempting to arrange a brand new workflow or simply can’t bear in mind discover a characteristic, EVA Product Help provides you immediate, step-by-step solutions—all in a conversational format that’s straightforward to comply with.
Accessible 24/7, the software ensures that assistance is at all times only a click on away—no want to attend for enterprise hours to get the allow you to want. Merely kind in a query like, “How do I set up the EZLynx Outlook plugin?” or “How can I arrange an automatic electronic mail for a shopper’s birthday?” EVA will stroll you thru it clearly, utilizing probably the most up-to-date data out there. You may as well view a listing of urged prompts to assist spark concepts or information your first search for those who’re undecided what to ask.
You’ll be able to entry the Product Help Software from anyplace in EZLynx by clicking the AI icon within the prime menu bar or by the Assist Middle by choosing the “Ask EVA” choice. As soon as it opens, click on the “Ask me something about EZLynx” button to get began.
And once you discover a solution particularly useful—or not fairly proper— you possibly can present direct suggestions on EVA’s responses utilizing easy thumbs-up or thumbs-down choices, serving to enhance the software for everybody.
Quicker Onboarding and Steady Help
One of many largest advantages of the Product Help Software is its influence on coaching and onboarding. As a substitute of ready for assist or sitting by lengthy walkthroughs, new hires can start utilizing EZLynx on day one with EVA as their private information.

“I used to be onboarding a brand new worker a few month in the past who discovered the Product Help Software on their very own,” mentioned Carlo Ferrera, Chief Working Officer of StreetSmart Insurance coverage Company. “They started interacting with the software, asking questions, and it helped them onboard themselves to the company. For me, it was an enormous win-win.”

EVA doesn’t simply assist new hires; it helps steady studying for everybody. Whether or not you’ve been utilizing EZLynx for weeks or years, likelihood is there is likely to be options you haven’t but explored. “EZLynx has nice help. If we have now a difficulty, we all know our rep and we at all times get an instantaneous response,” mentioned Invoice Richards, Chief Options Officer of Group Insurance coverage LLC. “Now, the addition of Product Help inside EZLynx enhances that help even additional.”
The Product Help Software makes it straightforward for everybody in your crew to grasp EZLynx’s capabilities and be taught system greatest practices —all with out ever needing to depart the administration system.
Constructed-In Assist That Builds Your Backside Line
When your crew is aware of totally use your company administration system, the whole lot runs extra easily. With EVA Product Help, brokers can rapidly discover the solutions they want proper inside EZLynx, serving to them work extra effectively, help shoppers extra successfully, and unlock the complete worth of the instruments you’re already paying for.
Whether or not it’s studying construct automated workflows, enhancing electronic mail campaigns, or discovering underused options, EVA makes it simpler to run your company with confidence and consistency. Meaning fewer delays and extra alternatives to strengthen shopper relationships and develop your guide of enterprise.
In the event you’re trying to maximize your funding in EZLynx and empower your crew to work smarter, EVA Product Help is prepared that can assist you get there—one query at a time.
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