Since Friday, Home windows customers have reported issues with the working system freezing shortly after booting, a difficulty linked to a defective replace for Avira’s safety software program.
A substantial variety of Home windows 11 and Home windows 10 prospects have skilled these system freezes, with most linking the problems to Avira.
In keeping with many of these studies on Reddit and Avira’s personal buyer boards, affected computer systems normally begin usually, however some fail to load the Home windows desktop, as first reported by Günter Born.
Nevertheless, roughly 20 seconds after Avira launches, your entire working system turns into unresponsive, with the bodily restart button on the case as the only means to revive the PC.
“In the present day, my PC instantly began to freeze on startup. I attempted disabling all background apps till solely Avira was left,” one affected person mentioned.
“So my pc (Win 10) was functioning simply nice 2 days in the past, I normally depart it operating. (I’ve made no modifications to something) I went to make use of it tonight and Begin utterly freezes up and won’t load something,” one other one mentioned.
Affected customers have found that the only treatment is to uninstall Avira’s software program whereas booting into protected mode. Regardless of resolving the freezing drawback for some, sure impacted customers have encountered difficulties eradicating Avira utterly.
“I managed to repair the problem by some means… The final motion was to uninstall Avira, i may do it throughout the 20 seconds earlier than the problem normally occurs (simply after login),” one person added.
“I am not 100% certain that’s the uninstall that resolved the problem, I attempted many issues earlier than (chkdsk sfc, …) It was clearly one thing that forestall new processes to be executed, I consider an antivirus can try this … possibly a nasty replace from Avira ?”
After uninstalling Avira, Home windows ought to routinely re-enable Microsoft’s free Defender Antivirus software program.
When approached for remark, Avira instructed BleepingComputer that they’re conscious of the problem and are at the moment investigating it, looking for a repair.
“A latest replace from Avira is leading to Home windows 10 and Home windows 11 processes not beginning. The difficulty is brought on by the Avira inner Firewall beneath a uncommon situation,” Avira instructed BleepingComputer.
“The difficulty was first reported on Friday, December 9, and ought to be mounted routinely by an replace that was deployed on Monday, Dec 11. Within the unlikely case that the pc didn’t obtain the replace, customers can attain out to the Avira help crew who’s pleased to assist.”
