In a Monday advisory, Microsoft warned Outlook.com customers about points they could encounter when sending emails containing attachments.
Outlook.com customers impacted by this identified challenge are seeing “Error code 550 5.7.520 Message blocked” errors when attempting to ship emails.
“Some customers might not be capable of ship emails that include attachments from their Outlook.com mailbox,” the corporate mentioned.
Redmond urged another technique that allows affected customers to share information: importing them to OneDrive and sharing the hyperlink with the meant recipients.
To implement this workaround, customers should click on the attachment button whereas composing their message and click on OneDrive so as to add beforehand uploaded information or the ‘Add and share’ button so as to add the attachment to their on-line storage drive.
Alternatively, these affected by this challenge may copy the hyperlink of an Workplace or OneDrive file and paste it instantly into their e-mail.
Microsoft additionally gives step-by-step directions to information customers by this course of:
- Compose a brand new e-mail message or calendar occasion.
- Choose ‘Connect’:
- If the file is already in OneDrive, select OneDrive.
- If the file just isn’t in OneDrive, choose Add and share.
- Select the merchandise(s) to connect and click on ‘Share hyperlink.’
This short-term workaround will allow customers to share information by way of e-mail whereas Microsoft is engaged on addressing the underlying challenge.
In July, Microsoft resolved one other identified challenge triggering 401 exception errors and stopping Outlook.com customers from looking out their emails.
On the time, impacted customers additionally reported having points contacting Microsoft 365 assist and being caught in a loop of sign-in and Workplace 365 service selection prompts.
One month earlier, Redmond mounted one other challenge blocking prospects throughout the Americas from accessing their Alternate On-line mailbox by Outlook on the internet.
Final 12 months, in October 2022, the corporate additionally addressed login points affecting some Outlook for Microsoft 365 prospects utilizing their Outlook.com accounts.
